Frequently Asked Questions
Everything you need to know about our premium sports gear and services.
What materials are used in Tramboo Sports cricket bats?
Our premium bats are handcrafted from high-quality English Willow and Grade-A Kashmir Willow, ensuring optimal balance, power, and durability for professional play.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 5-7 business days, while international shipping can take 10-15 business days depending on the destination and customs processing.
Do you offer customization for sports kits and equipment?
Yes, we provide customization services for team jerseys and select equipment. Please contact our support team with your specific requirements for a personalized quote.
What is your return and exchange policy?
We offer a 14-day return policy for unused items in their original packaging. Please note that customized products and innerwear are not eligible for returns due to hygiene and personalization.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a secure and seamless checkout experience.